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Terms & Conditions

Welcome to TeenFav! TeenFav is a brand owned and operated by Ligoui Technologies Pvt. Ltd. By accessing and using TeenFav.com, you agree to these Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

  • TeenFav is a fashion and lifestyle brand owned by Ligoui Technologies Pvt. Ltd.
  • By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.
  • We reserve the right to modify or update these Terms & Conditions at any time.

2. Account & Registration

  • You may need to create an account to place an order.
  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to suspend or terminate accounts that violate our policies.

3. Orders & Payments

  • All orders placed on TeenFav.com are subject to availability.
  • Payments are securely processed through Razorpay, PayU, UPI, credit/debit cards, net banking, and wallets.
  • Once an order is placed, it cannot be modified or canceled if it has already been shipped.
  • In case of payment failure, please try again or contact our support team.

4. Pricing & Discounts

  • All prices are listed in INR (₹) and include applicable taxes.
  • Discounts and offers are subject to change without prior notice.
  • If a pricing error occurs, we reserve the right to cancel the order and refund the amount.

5. Shipping & Delivery

  • We ship across India through trusted courier partners.
  • Delivery typically takes 4-7 business days, depending on the location.
  • We are not responsible for delays due to unforeseen circumstances (weather, strikes, etc.).
  • Tracking details will be shared via email/SMS once the order is shipped.

6. Returns & Refunds

  • We accept returns/exchanges within 7 days of delivery if the product is unused, in its original packaging, and with all tags intact.
  • Refunds (if applicable) will be processed within 7-10 business days after approval.
  • Certain items like innerwear, accessories, and sale items are non-returnable.
  • Customers must bear return shipping costs unless the product is defective or incorrect.

7. Intellectual Property

  • All content on TeenFav.com (logos, images, text, designs) is the property of Ligoui Technologies Pvt. Ltd. and cannot be used without permission.

8. Prohibited Activities

You agree NOT to:
❌ Use our website for any fraudulent activity.
❌ Violate any laws while using our services.
❌ Copy, modify, or distribute content without permission.

9. Liability & Disclaimers

  • TeenFav and Ligoui Technologies Pvt. Ltd. are not responsible for any direct or indirect damages resulting from the use of our website.
  • While we strive to provide accurate product information, we do not guarantee 100% error-free content.

10. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be handled in the courts of Bhubaneswar , Odisha.

11. Contact Us

For any questions, feel free to reach out:
📧 Email: support@teenfav.com
📍 Company: Ligoui Technologies Pvt. Ltd.
📍 Address: Dcb-321, Dlf Info Park, Chandaka Industril Estate, Chandrasekhar Pur, K I I T, Khorda, Bhubaneswar, Orissa, India, 751024.